Refund Policy

Customer satisfaction is our priority. If you are not satisfied with your purchase, please read our return and refund policy carefully.

Returns

We accept returns within 14 days of receiving your order, provided that the product is:

• In new and unused condition

• In its original packaging

• Not personalized

• Earrings are excluded (for hygiene reasons)

Return shipping costs are the responsibility of the customer.

Refunds

Once we receive and verify the returned item, we will process your refund within 3–7 business days using the original payment method.

Non-Refundable Items

• Earrings (for hygiene reasons)

• Sale items

• Personalized products

Defective or Incorrect Items

If you receive a defective or wrong item due to our error, please contact us within 48 hours of delivery.
We will arrange a replacement or a refund.