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Privacy Policy

This Privacy Policy explains how Gioielli Sorella collects, uses, discloses, and protects the personal data of visitors and customers who use our website gioiellisorella.com.

By using our site, you accept the practices described in this policy.

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1. Information We Collect

We collect different types of personal data, including:

  • Contact information: name, surname, email address, shipping address, and phone number.

  • Payment information: processed securely through third-party providers (such as Stripe or PayPal). We do not store full card details.

  • Technical data: device type, browser used, visited pages, browsing time.

  • Purchase information: products purchased, total amount, and preferences.

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2. How We Use Your Data

We use your data to:

  • Process and ship your orders

  • Manage your customer account

  • Send updates, confirmations, and order-related information

  • Improve your browsing experience on our website

  • Prevent fraudulent activity and ensure website security

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3. Information Sharing

We share your data only with trusted partners and only when necessary:

  • Payment services (Stripe, PayPal, etc.)

  • Shipping services

  • Technical providers that help operate our website

We do not sell your personal data and do not share it with third parties for advertising purposes.

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4. Data Retention

We retain your information only for as long as needed to:

  • Complete your orders

  • Meet legal obligations

  • Provide customer support

You may request deletion of your data at any time (see section 7).

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5. Cookies and Similar Technologies

Our website uses cookies to improve your experience, analyze traffic, and personalize content.

You may manage or refuse cookies through your browser settings.

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6. Data Security

We protect your data using technical and organizational security measures, including:

  • Encrypted connections (HTTPS)

  • Systems to prevent unauthorized access

  • Limiting access to authorized personnel only

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7. Your Rights

You have the right to:

  • Access your personal data

  • Correct incorrect information

  • Request deletion of your data (“right to be forgotten”)

  • Object to marketing use

  • Request a copy of your data (data portability)

To exercise these rights, contact us at:
📩 contatto.gioiellisorella@gmail.com

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8. Changes to This Policy

We may update this Privacy Policy at any time.
Any changes will be published on this page with the updated date.

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9. Contact

For questions or requests regarding privacy, contact us:
Gioielli Sorella – Customer Service
📩 contatto.gioiellisorella@gmail.com

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